We can be reached at 1-800-888-1447 or email us by submitting a ticket.


Our customer service team is now open at the below hours:


Due to heavy volume please allow 4 business days to answer your ticket


Monday to Friday 8:30AM EST to 5:00PM EST


Go to Burpee Submit a ticket My Tickets Log in
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What if I don't receive the verification code?

  • Check your spam or junk folder. 
  • Add custserv@burpee.com to your email contacts or safe senders list to ensure delivery. 
  • Make sure you're entering your email address in all lowercase, with no extra spaces. 
  • Try opening the sign-in page in a private or incognito browser window. 


How long does my session stay active? Once signed in, your session stays active for up to 365 days, so you won't need to sign in again every time you visit. 

Are there other ways to sign in? Yes! You can also sign in using your Shop Account

Did you find it helpful? Yes No

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