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Our customer service team is now open at the below hours:


Monday to Friday 9:00AM EST to 5:00PM EST

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How are plants shipped?

At Burpee, we guarantee you will receive the best quality plants. We provide uniformity in all the plants we ship, and we package all plants securely for safe transit. The following is a list of the methods we use to package our plants based on their type and size.


Vegetables & Herbs: Burpee ships vegetable and herb plants in a protective shipping carton made completely from 100% recycled plastic with a secure, innovative design that locks each plant in a separate compartment and then locks the entire container closed. The compartments are designed to fit the 3” pots in which your plants are grown, and a built-in shock absorber within the carton provides added protection from shaking and jostling during the shipping process. This design also guarantees no soil spillage during the transit, so you do not need to worry about dirt spilling out of the cartons when your plants arrive. The protective shipping carton is placed inside a well-designed corrugated shipping box that ensures your plants will arrive in perfect planting condition

 

Brassicas: Burpee ships Brassica plants (kale, Brussels sprouts, broccoli, cabbage and cauliflower) in environmentally friendly paper pots. These new pots can be planted directly in the garden reducing transplant shock as well the disposal of plastic pots. Each pot is fully protected and locked into its individual compartment; the soil remains completely in the pots no matter how much your plants are moved, shaken or jostled during transit. The protective shipping carton is placed inside a well-designed corrugated shipping box that ensures your plants will arrive in perfect planting condition

 

Annual Flowers: Annual flower plants are grown in either 4” containers or packs of six plants. The six plant offers are in the new environmentally friendly paper pots and are ready for planting.  Each growing method uses a shipping system that locks the plants into the corrugated shipping box, regardless of the quantity ordered. We do not use peanuts or other fillers that damage the plant; we use a corrugated lock-in system that stabilizes the plants without damaging the stems.


Perennial Flowers: Perennial flower plants are grown in 3-4” pots, or the size will be indicated in the offer. They have very well-established roots, so they ship extremely well. Some perennials are shipped as dormant plants. These are shipped directly from our cold storage where roots are held at ideal temperatures. Each perennial root has its own distinct criteria for bundling, packaging and shipping.  For our perennial packaging, we use a corrugated insert inside a shipping carton that we invented, a method that remains the standard of excellence in plant shipping.


Fruits: Fruits are shipped as dormant plants. The roots are in sustainable harvested damp woodchips that can then be composted or fed to your earth worms".  Most are grown in 4" or 5” pots.


Bulbs: Bulbs are pre-packed in bags that allow for maximum air circulation in our cold storage. When shipped, bulbs are placed in a tough, durable corrugated box and secured with recyclable paper. Because the plants are shipped directly out of cold storage, they ship very well and are still dormant upon arrival, making them perfect for immediate planting.

Onion & Sweet Potato plants: Onion and sweet potato plants are shipped direct from the field. They are lifted from the ground, packaged, and shipped the same day. Our state-of-the-art digging, packaging and shipping provides you with great garden-ready plants.


Vegetable Roots: All vegetable roots including asparagus, rhubarb, potato tubers, onion sets and garlic are shipped directly from our cold storage where roots are held at ideal temperatures. Each veggie root has its own distinct criteria for bundling, packaging and shipping. We have customized the process to exactly what the plants need to travel safely to your garden.


 In addition to your plants, you will also receive planting instructions, a packing slip, and customer service information with your order.


Container Sizes

Annual flowers  6 biodegradable pots
 1.75 x 1.75 x 2  inches (Width x length x depth)

            Or

3.5 x 3.5 x 3.5  inches

 

Vegetable plants
 2.5 x 2.5 x 3.5  inches

Perennials
3.5 x 3.5 x 3.5 inches
or
 3.5 x 3.5 x 4 inches

            Or

4 x 4.25 x 5 inches

 

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