We can be reached at 1-800-888-1447 or email us by submitting a ticket.

Our customer service team is now open at the below hours:

Monday to Friday 9:00AM EST to 5:00PM EST

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How do you ship your products?

  • All orders are processed Monday-Friday, and we do not ship on the weekends.
  • All orders are sent standard 3-10 business day delivery via UPS or USPS.  The carrier used will depend on the type of items being shipped. 
  • All seed & general merchandise orders ship out within 10 business days, however live plant items ship out according to your grow zone (see the live plant information below).
  • Plant items ship via UPS and we do not accept PO BOX addresses for delivery on those orders.
  • Please note that we fill our orders from multiple locations, therefore items may deliver to you in separate shipments.
  • All sweet potatoes & onion plants (not sets) are shipped via the USPS at the right time for planting in your area.
  • Please note, larger general merchandise items may take 7-14 days for processing & delivery.  This delayed shipping time frame will be indicated on the product page of the item.

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