We can be reached at 1-800-888-1447 or email us by submitting a ticket.

Our updates hours are:

1/3/23 to 6/9/23

    Mon-Thur: 8:30 am to 8:30 pm EST

    Friday: 8:30 am to 7:30 pm EST

    Sat: 9 am to 5 pm EST 

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USPS is not showing an update. Where's my order?

We have seen a delay in USPS updating there systems to show tracking updates. Since we ship these UPS Mail Innovations, you can try pasting your tracking number into either of the below links to see some updates:

UPS Mail Innovations 


If they cannot provide an update, please contact our team at 1-800-888-1447, via email to custserv@burpee.com or by chat on our website.

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