We can be reached at 1-800-888-1447 or email us by submitting a ticket.

Our customer service team is now on our off season hours.

Monday to Friday 

9 AM EST to 5 PM EST

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Have a horticultural question?

You can submit your question(s) to our horticultural team by email us at custserv@burpee.com attention Horticulturalist or by submitting an email ticket through the portal

Please provide any images you can as it helps our horticulturalist assist you in a timely manner.

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