We can be reached at 1-800-888-1447 or email us by submitting a ticket. Our hours are Monday-Friday 9-5 EST.

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Why won't my physical gift card work?

When we transitioned to our new system, the legacy physical gift cards are not all applying as they should. We recommend either calling us to place the order and manually apply the card or placing your order and emailing us with your order number, gift card number and your email address on the order. 


We can issue a refund for the gift card amount.

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