We can be reached at 1-800-888-1447 or email us by submitting a ticket.

Our updates hours are:

1/3/23 to 6/9/23

    Mon-Thur: 8:30 am to 8:30 pm EST

    Friday: 8:30 am to 7:30 pm EST

    Sat: 9 am to 5 pm EST 

Go to Burpee Submit a ticket My Tickets Log in
Open navigation

Self Help Portal

Customer Service has implemented a brand new Self Help Portal. The new portal will provide the following things:

  • Articles
  • Gardening tips 
  • FAQs
  • Email ticket status tracking 
  • Recommendations from the customer service team
  • Ability to submit new tickets
  • Plant charts
  • Pictures to help you compare

We will be continuously updating this portal to ensure better self help options and provide a better all around customer experience.

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.