We can be reached at 1-800-888-1447 or email us by submitting a ticket.

Our customer service team is now open at the below hours:

Monday to Friday 9:00AM EST to 5:00PM EST

Go to Burpee Submit a ticket My Tickets Log in
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Self Help Portal

Customer Service has implemented a brand new Self Help Portal. The new portal will provide the following things:

  • Articles
  • Gardening tips 
  • FAQs
  • Email ticket status tracking 
  • Recommendations from the customer service team
  • Ability to submit new tickets
  • Plant charts
  • Pictures to help you compare

We will be continuously updating this portal to ensure better self help options and provide a better all around customer experience.

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