We can be reached at 1-800-888-1447 or email us by submitting a ticket. Our hours are Monday-Friday 9-5 EST.

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When will my plants be shipped?



All plant orders are shipped so they arrive at the right time for planting in your area. Our shipping date ranges refer to the week when orders are processed, but this date is not the arrival date of the order.


 All orders are processed & shipped within 14 business days from the zone open date.


Our plant orders are shipped via UPS 3-10 business day delivery with the exception of sweet potatoes & onion plants.  These items are shipped via USPS and require a street address for delivery.


We regularly update our shipping schedule if delays occur.  Please check customer service updates section of the portal for any delays or updates to the live plant orders.



You can also view this on our website here. 

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