We can be reached at 1-800-888-1447 or email us by submitting a ticket.

Our customer service team is now open at the below hours:

Monday to Friday 9:00AM EST to 5:00PM EST

Go to Burpee Submit a ticket My Tickets Log in
Open navigation

Customer Service Updates - 2/19/24

This page is dedicated to any updates we have. We will be updating this regularly with information as we get it. Below you will find any current updates with the date it has been added:


Due to overnight temperatures forecasted this week at our central Pennsylvania greenhouse, we will have to move out the shipping date for your brassica plants to ensure their health on their shipping journey. Your brassica plants will now be shipping out beginning the week of 2/26/2023. We sincerely apologize for this delay. Fortunately, your brassicas can be planted as soon as you receive them this season and you can rest assured that they will thrive in your garden.


Our hours have changed for the off season. We are now open Monday to Friday 9 AM EST to 5 PM EST.


We are working as quickly as possible to answer your emails. We have received a higher than normal amount. We appreciate your patience while we get through them.


New products are listed on our website. We are updating inventory today for 2023 items. You can also view these items on our solutions portal as well.

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.